TMC, a global, integrated media company, has named Altitude uCI Unified Customer Interaction Suite as a Customer Interaction Solutions 2011 Product of the Year Award. Customer Interaction Solutions magazine is the leading publication covering CRM, call centers and teleservices since 1982.

"Winners of the Product of the Year Award represent the best in the industry, having demonstrated a devotion to excellence and the advancement of the call center and CRM industry through their innovative products and services" said Erik Linask, TMC Group Editorial Director.

This award is a major affirmation of our market leading product - Altitude uCI - which provides contact centers with new and flexible ways of running their businesses. Altitude Software solutions have a great track record helping companies streamline their processes and dramatically increasing productivity and service levels across their contact centers.

"Altitude Software was selected to receive a 2011 Product of the Year Award for its achievement in advancing CRM, contact center and call center technologies. Altitude uCI Unified Customer Interaction Suite has demonstrated excellence as well as provided ROI for the companies that use it," said Rich Tehrani, CEO, TMC. "Customer Interaction Solutions magazine has been recognizing innovative companies for 14 years and Altitude Software has earned its place with this distinguished honor". The 14th Annual Product of the Year Award winners are published in the January/February 2012 issue of Customer Interaction Solutions magazine.